This applied model works to instill and promote the virtues of Gratitude, Empathy, Compassion, Kindness and Optimism into Business Operations, Marketing, Sales and Service departments to fundamentally shift an organization’s culture and organically develop word of mouth marketing through the creation of Connection. Studies have shown that an increase of these virtues produces greater fulfillment in the workplace, and trust among clients and customers through genuine connectedness. This results in better consideration for projects, increased desire to invest in services, increased transparency and communication, and a higher level of commitment and willingness to work together.
Each word has a tool or process that is specific in order and approach.
The Creation of a Service-Based Approach
Custom Empathy Mapping Worksheet
Real Deliverables Worksheet
Added-Value Asset Creation