HIRING PART-TIME

Client Services & Operations Lead
(Freelance / Partnership Opportunity)

The Role

You’ll take ownership of the Client Services channel — the arm of the studio that delivers digital and creative support (mostly Squarespace-based projects) to existing clients.

You’ll coordinate project progress, manage timelines, communicate with clients, and work closely with our founder (Tanya) to refine systems and operations as we evolve.

You’ll also play a key role in supporting partnerships — helping maintain and strengthen relationships with collaborators, creative partners, and strategic allies who share our human-first values.

The Details

  • Part-time: starts at 5–8 hours/week, with potential to expand to 10–15 hours/week as systems mature.

  • Contract type: Freelance, with a 60-day paid trial (~$1,200–$2,000/month depending on hours and experience).

  • Future opportunity: Potential for profit-share partnership (30–40% of Client Services net profit) once mutual trust and performance are established.

  • Fully remote. Flexible hours. Direct collaboration with the founder.

    • You love creating and implementing structure, follow-through, systems.

    • You’re confident managing clients, collaborators, and not afraid to take initiative.

    • You’re emotionally intelligent, diplomatic, and articulate.

    • You thrive in flexible, creative environments

    • You have experience in project management, partnerships, or operations — especially in creative or consulting contexts.

    • You’re comfortable with tools like Notion, Squarespace, and Google Workspace.

    • You’re entrepreneurial and excited to grow with a small, purpose-driven studio.

  • Client Services

    • Manage active projects and ensure deliverables move forward on schedule.

    • Communicate with clients clearly and kindly — updating, nudging, and celebrating progress.

    • Coordinate contractors and vendors (writers, designers, developers).

    • Keep track of invoices, renewals, and client satisfaction touchpoints.

    Operations & Systems

    • Maintain and improve the Notion project dashboard.

    • Organize client folders and assets for clarity and future reuse.

    • Automate or template repetitive workflows (onboarding, offboarding, reporting).

    • Support internal organization tasks such as tracking analytics, SOP documentation, and light content scheduling.

    Partnership Management

    • Maintain relationship trackers and contact logs for collaborators, sponsors, and strategic partners.

    • Support outreach and follow-up with partnership leads (e.g., managed services, affiliates, or aligned studios).

    • Coordinate joint initiatives, shared content, or co-branded projects.

    • Ensure all partner communications are timely, thoughtful, and aligned with Moushi & Co’s voice and ethos.

  • Moushi & Co is evolving from a service studio into a creative ecosystem — books, courses, and digital assets that empower others to build more human businesses.

    To get there, we need someone who can ensure our client work runs beautifully, our systems stay organized, and our relationships — both clients and partners — continue to grow stronger.

    If you find satisfaction in making things run smoothly, keeping others on track, and nurturing meaningful partnerships, you’ll love this role.

  • Sending a short message (no cover letter needed) answering:

    1. How do you keep yourself and others organized?

    2. Share one example of a project or partnership you helped streamline.

    3. Why does working with a small, creative, human-centered studio appeal to you?

    Email: hello@moushi.co
    Subject line: Client Services and Ops

APPLY NOW

About Moushi & Co

Moushi & Co believes good business is badass. We’re a small and mighty studio helping mission-driven businesses build digital foundations that are human-first, strategic, and sustainable. Our clients range from nonprofits and community developers to independent experts and creators — people who care deeply about the impact of their work.

We’re looking for a highly organized, emotionally intelligent Client Services, Operations & Partnerships Lead — someone who loves getting things done, building systems that make life easier, and creating calm from chaos.

This is a part-time, flexible role for someone who’s equal parts project manager, client communicator, operations thinker, and relationship builder.